Terms of Service
These terms govern use of the YGF Leads platform and website (the “Service”), operated by TODO: legal entity name (“YGF Leads”, “we”, “us”). By creating an account or using the Service you agree to them. If you use the Service on behalf of a company, you confirm you are authorized to bind that company.
1. Accounts and companies
- You must provide accurate account information and keep your password confidential. You are responsible for activity under your account.
- A company on the Service has an owner and may have administrators and members. Members join with an invitation code and must be approved by the company's owner or an administrator before they can use the Service. The owner and administrators are responsible for their members' use.
- Some records are personal to a member (automations, tasks, notifications, review-request settings, connected accounts, purchased leads assigned to them); contacts and deals belong to the company.
2. Acceptable use
You agree not to:
- send unsolicited messages, or message anyone whose consent you have not obtained and recorded;
- upload information you do not have the right to use, including purchased or scraped lists without lawful consent;
- impersonate anyone, misrepresent your business, or send misleading content;
- probe, overload or interfere with the Service, or access another company's data;
- use the Service for anything unlawful, including in violation of the laws in §3.
3. Consent and messaging laws
The Service records consent per contact and will not send outbound messages to contacts without a consent record. That is a safeguard, not a substitute for your obligations. You are responsible for obtaining consent that is valid under the laws that apply to you — including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state telemarketing and privacy laws, and the policies of the email and telephone providers you connect — and for recording that consent truthfully in the Service. Attesting to consent you do not have is a breach of these terms.
4. Connected accounts
Outreach is sent from your own email account (Gmail, and Outlook when offered), meetings are placed on your own calendar, and Zoom links come from your own Zoom account. Each connection is made by you on the provider's consent screen, is governed by that provider's terms, and can be disconnected by you at any time. The Service has no shared sender: if your inbox is not connected, nothing goes out. You are responsible for keeping your connected accounts in good standing.
5. AI-assisted features
The Service uses a third-party AI model to draft messages, analyse replies, score leads and answer questions about your own records. AI output can be wrong. In the default human-assist mode, you review and approve every AI-drafted message before it is sent, and you are responsible for what you send. If you enable autonomous sending for a conversation, you accept responsibility for messages sent on your behalf under the rules you set. AI features may be metered or limited.
6. Text messages
YGF Leads sends text messages to confirm and qualify service requests made through lead partners, and service notifications to customers who opt in. By providing a mobile number and requesting a service, or by opting in, you agree to receive these messages. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time and HELP for help, or email hebron.abel10@gmail.com. Consent to receive texts is not a condition of purchase. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.
7. Lead marketplace
- What you buy. A lead is a person who requested a home-services quote through a lead partner and whom we have contacted to confirm the service, budget and timing. Leads are delivered one business at a time and are not resold once delivered.
- Orders. You buy a quantity of leads for a service line and area through Stripe Checkout. An order is fulfilled as matching qualified leads become available; there is no guaranteed delivery time. Unfulfilled quantity on a cancelled or expired order is refunded to the original payment.
- Recurring purchases. If you set up a recurring purchase, the saved payment method is charged each period for the quantity you chose until you deactivate it in the Service. A failed charge pauses the recurring purchase and notifies you.
- Disputes. You may dispute a delivered lead within seven days of your first outreach to it (for example: wrong service, unreachable number, no real request). The platform operator decides disputes; an upheld dispute is credited to your lead balance. Filing a dispute lets the operator review the delivery record and, only if you agree to it when filing, the text conversation.
- Included allowances. If your company is on a plan with included leads, the allowance is granted each month as zero-cost priority orders.
- Your obligations. A delivered lead becomes a contact in your account without a consent record. You must obtain and record your own consent before messaging it through the Service, and you must not resell or share lead information.
8. Fees and payment
Lead prices are shown before checkout and are charged through Stripe; an order keeps the price in force when it was placed. Except as stated in §7, purchases are final. Taxes may apply. We may change prices for future orders at any time.
9. Your data
- You own the contacts, deals and content you put into the Service. You grant us the rights needed to store, process and transmit it to provide the Service, including to the providers named in the Privacy Policy.
- You can export your contacts and deals at any time, and delete your account in Settings.
- Our handling of personal information is described in the Privacy Policy, which forms part of these terms.
10. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that breach these terms — including sending unconsented messages — or where required by law or by a provider's policy, and we may remove content that violates them. Sections 9 through 13 survive termination.
11. Disclaimers
The Service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted or error-free, that messages will be delivered, that AI output will be accurate, or that any lead will result in business. Third-party providers (email, calendar, telephone, payment, AI) are outside our control.
12. Limitation of liability
To the fullest extent permitted by law, YGF Leads will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim. Some jurisdictions do not allow these limits; in that case they apply to the extent permitted.
13. Governing law and disputes
These terms are governed by the laws of the State of TODO: governing law state, United States, without regard to conflict-of-law rules. Before bringing a claim, you agree to contact us and try in good faith to resolve it for thirty days.
14. Changes to these terms
We may update these terms as the Service changes. We will post the new version here with a new effective date and notify account holders of material changes by email or in the application. Continued use after the effective date is acceptance of the new terms.
15. Contact
TODO: legal entity name
TODO: mailing address
Email: hebron.abel10@gmail.com